Privacy Policy
Effective Date: October 10, 2026
One Stop Roofing, Inc. (“One Stop Roofing,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at https://1stoproofing.com, request a roofing estimate, contact our team, or otherwise interact with our services.
By using our website, you acknowledge the information practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information You Provide
When you complete a contact form, request a free roofing estimate, or communicate with us, we may collect:
Full name
Email address
Phone number
Residential or commercial property address
City and ZIP code
Details about your roofing project
Information you voluntarily provide through forms, emails, or telephone conversations
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
Internet Protocol (IP) address
Browser type and device information
Operating system
Pages visited and time spent on our website
Referring websites and search engines
General geographic location derived from IP address
Cookies and similar tracking technologies
We collect this information to understand how visitors interact with our website and to improve our services.
2. How We Use Your Information
One Stop Roofing may use the information we collect to:
Respond to questions and roofing inquiries
Schedule roofing consultations and property assessments
Prepare estimates for roof replacement and new roof installation
Communicate regarding projects, appointments, and services
Provide customer service and follow-up communications
Improve our website’s functionality and user experience
Analyze website traffic and marketing performance
Measure the effectiveness of advertising campaigns
Send promotional communications where permitted by law
Protect against fraud, unauthorized access, and misuse
Comply with applicable legal and regulatory obligations
We do not use personal information for purposes that are materially different from those described in this policy without providing any notice or obtaining any consent required by law.
3. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website performance, understand visitor behavior, and support advertising activities.
These technologies may include:
Essential Cookies: Help maintain basic website functionality, security, and form submissions.
Analytics Cookies: Help us understand website traffic, visitor interactions, and overall website performance.
Advertising Cookies: May be used to measure advertising effectiveness and present relevant advertisements on other websites.
Where enabled, our website may use services such as Google Analytics, Google Ads, and Google Tag Manager.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will provide additional cookie choices or obtain consent before using nonessential tracking technologies.
4. Google Analytics and Advertising
We may use Google services to understand website activity and evaluate our online marketing campaigns.
These services may collect information about interactions with our website, including page visits, traffic sources, and conversions.
If Google Ads remarketing or similar advertising features are enabled, Google and its advertising partners may use cookies or other identifiers to display relevant advertisements based on previous website interactions.
You can learn more about Google’s privacy practices at:
https://policies.google.com/privacy
You can manage Google advertising preferences at:
The specific tracking and advertising technologies used on our website may change over time.
5. How We Share Your Information
We may share personal information with trusted third parties when reasonably necessary to operate our business, including:
Website hosting and maintenance providers
Customer relationship management and scheduling providers
Email and communications platforms
Website analytics and advertising providers
Contractors or service providers assisting with authorized roofing projects
Professional advisers and government authorities when legally required
We require service providers to handle personal information appropriately and use it only for authorized business purposes, subject to applicable contractual and legal requirements.
We do not sell customer contact lists to data brokers.
Certain advertising or analytics disclosures may qualify as “sharing” or “selling” under California privacy law, even when no money is exchanged. Where applicable, we provide the legally required rights and opt-out mechanisms.
6. California Privacy Rights
California residents may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), if these laws apply to our business and its processing of personal information.
Depending on eligibility and applicable exceptions, these rights may include:
Right to Know: Request information about the personal information we collect, use, and disclose.
Right to Access: Request a copy of certain personal information we maintain.
Right to Delete: Request deletion of personal information, subject to legal exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt Out: Opt out of the sale or sharing of personal information for cross-context behavioral advertising, where applicable.
Right to Limit: Limit certain uses and disclosures of sensitive personal information, where applicable.
Right to Non-Discrimination: Receive equal treatment when exercising applicable privacy rights.
To submit a privacy request, please contact us using the information provided at the end of this policy.
We may need to verify your identity before processing certain requests. We will respond within the timeframes required by applicable law.
Where required, we will honor applicable opt-out preference signals, including Global Privacy Control.
7. Data Retention
We retain personal information only as long as reasonably necessary for legitimate business purposes, including:
Responding to inquiries and estimate requests
Managing customer relationships and roofing projects
Maintaining business and accounting records
Meeting legal, tax, warranty, and regulatory obligations
Resolving disputes and protecting our legal rights
Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
When information is no longer needed, we take reasonable steps to delete, deidentify, or securely dispose of it.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and loss.
These measures may include secure website connections, restricted access to customer information, and appropriate security practices for website administration.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
9. Third-Party Websites
Our website may contain links to third-party websites, including manufacturers, financing providers, review platforms, and social media services.
These third parties operate independently and may maintain their own privacy policies.
One Stop Roofing is not responsible for the privacy practices, security, or content of websites we do not control.
We encourage visitors to review the privacy policies of third-party websites before providing personal information.
10. Children’s Privacy
Our website and roofing services are intended for adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.
Parents or guardians who believe a child has submitted personal information may contact us using the information below.
11. Email, Telephone, and Marketing Communications
When you submit an inquiry or request an estimate, we may contact you by telephone, email, or other communication methods you provide to respond to your request.
We may also send service-related updates, appointment reminders, and other relevant business communications.
Promotional emails will include an unsubscribe option where required by law.
If we offer SMS or text-message communications, we will obtain any consent required by applicable law and provide appropriate opt-out instructions.
We do not treat submitting a general website inquiry as automatic consent to receive unsolicited marketing text messages.
12. Your Privacy Choices
You may contact us to:
Request access to personal information we maintain about you
Request correction or deletion of eligible personal information
Ask questions about our data practices
Withdraw applicable marketing consent
Exercise any privacy rights available under applicable law
You may also adjust browser settings to restrict cookies and use available advertising privacy controls.
We will review and respond to privacy-related requests in accordance with applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website technologies, or legal obligations.
When changes are made, we will update the effective date at the top of this page.
Material changes will be communicated through additional notices when required by law.
We encourage visitors to review this page periodically.
14. Contact Information
If you have questions about this Privacy Policy or how One Stop Roofing handles personal information, please contact us.
One Stop Roofing, Inc.
Orange County Office
2302 S Fairview St
Santa Ana, CA 92704
Los Angeles Office
6262 Glade
Woodland Hills, CA 91367
Phone: (714) 277-4555
Website: https://1stoproofing.com
California Contractor License: #1085006 (C-39)
For privacy-related requests, please contact our office by telephone or through the contact form on our website.
© 2026 One Stop Roofing, Inc. All Rights Reserved.